Ponte Vedra Beach, FL, March 8, 2021 -- Computershare Loan Services (CLS), a leading mortgage servicer, is being recognized with two industry awards – Fannie Mae’s 2020 Servicer Total Achievement and Rewards™ (STAR™ ) award and Freddie Mac’s 2020 Servicer Honors and Rewards Program (SHARP) ℠ award. CLS wins these prestigious awards year over year – and they didn’t skip a beat in 2020. In a year like no other, they were able to maintain their excellent standards in servicing, risk management and sustainable homeownership. Jeff Johnson, COO of CLS, states:
"We’ve been at this a long time and it’s simply part of our culture to deliver excellent service as we support hundreds of thousands of customers throughout the lifecycle of their loans. We take that responsibility seriously and are committed to help both clients and customers reach their goals."
The Servicer Total Achievement and Rewards™ (STAR™) Program is based on a continuous improvement model designed to consistently "raise the bar." The Servicer Honors and Rewards Program (SHARP) ℠ awards are aligned with Freddie Mac's
Reimagine Servicing® mission to transform the mortgage servicing landscape, where efforts are centered around improving the client experience, reducing costs and minimizing credit risk.