We customize sub-servicing programs for bank and non-bank mortgage lenders and investors.
Backed by the financial strength of Computershare, we optimize your portfolio and support your growth. CLS has a long history of success and the flexibility to customize programs that meet the needs of your borrowers. Our comprehensive sub-servicing solutions for performing and non-performing loan portfolios provide:
- Highly responsive customer service.
We take great care of your customers and treat them like our own. Our user-friendly borrower portal provides
answers to commonly asked questions and we offer extended call center hours and
an integrated online experience for customers to manage their
accounts 24/7.
- Industry experience.
CLS’ proven expertise give you,
and your borrowers, the individualized attention needed for seamless loan
on-boarding, asset transition and portfolio balancing.
- Industry leading technology.
Our technology platform, InvestorWeb, is built to allow flexibility to support the diverse needs of your portfolio regardless of loan type, complexity or size. It offers real-time access to reports, financial modeling tools and other customer reporting tools.