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Information for homeowners

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I want to learn more about my new Specialized Loan Servicing (SLS) account
I want to make a payment to SLS
I want to refinance my loan
I want to manage my SLS account

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Welcome to Specialized Loan Servicing

End of Year Tax forms will be mailed by the end of January.

Visit our frequently asked questions for information about tax forms, payment options, and other helpful topics.

Our payment address has changed. Please remit payments to:

Specialized Loan Servicing
P.O. Box 60535
City of Industry, CA 91716-0535

Our trusted payment processor, Official Payments® by ACI, now offers payments that fit your life. Set your automatic electronic payments for weekly, biweekly, semimonthly or monthly drafts. you decide, we make it easy.

Additional resources:

How-to videos
FAQ library
Home, A Loan: The Blog

New to SLS

Let’s get started. Set up and manage your account here.

Learn More
Create an account

Once your profile is complete, you'll be able to start managing your mortgage with us.
Enroll
Existing customers

Make a payment, manage your account, access info and forms, and get answers here.
Sign in
Looking for a form?

Access common forms and helpful information here.

All forms

SLS offers a mortgage refinance program that can help you achieve your financial goals.

Call 1-866-391-3071
to learn how you could benefit!1

learn more

Welcome to SLS

You are our number one priority. Whether you are a new customer, need help making a payment or simply have a question, we are here for you. This helpful video will help you understand the process.

What our customers are saying

“I am very pleased with my agent’s willingness to help. He did a great job of explaining my escrow situation in my native dialect, which is Spanish.”

SLS Customer

What our customers are saying

"The agent was patient and helpful. I truly appreciate her taking the time to walk me through my first online payment.”

SLS Customer

What our customers are saying

“I want to compliment my agent on her professionalism and sincerity. She was empathetic and showed genuine interest!”

SLS Customer

What our customers are saying

My agent “did a great job welcoming me to SLS. I’m thrilled to be a new customer!”

SLS Customer

What our customers are saying

My agent was “an absolute wonder! I appreciate the way he handed my call.”

SLS Customer

Need more information?

1Please be advised Specialized Loan Servicing LLC is not a licensed loan broker in all states. Specialized Loan Servicing LLC is not a lender. Restrictions may apply.

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CMC Funding, Inc: NMLS ID 41998
Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456
Credit Risk Solutions, formerly known as Altavera Mortgage Services operating as Credit Risk Solutions: NMLS ID 1059945 (dba CRS of Texas, in Texas)

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Homeowners

Clients and Partners

Information for homeowners

How can we help you today?

Welcome to Specialized Loan Servicing

End of Year Tax forms will be mailed by the end of January.​

Addition​al resource​s​:​

New to SLS

Let’s get started. Set up and manage your account here.

Create an account

Once your profile is complete, you'll be able to start managing your mortgage with us.

Existing customers

Make a payment, manage your account, access info and forms, and get answers here.

Looking for a form?

Access common forms and helpful information here.

​SLS offers a mortgage refinance program that can help you achieve your financial goals.

Call 1-866-391-3071​ to learn how you could benefit!1

Welcome to SLS

What our customers are saying

“I am very pleased with my agent’s willingness to help. He did a great job of explaining my escrow situation in my native dialect, which is Spanish.”

SLS Customer

What our customers are saying

"The agent was patient and helpful. I truly appreciate her taking the time to walk me through my first online payment.”

SLS Customer

What our customers are saying

“I want to compliment my agent on her professionalism and sincerity. She was empathetic and showed genuine interest!”

SLS Customer

What our customers are saying

My agent “did a great job welcoming me to SLS. I’m thrilled to be a new customer!”

SLS Customer

What our customers are saying

My agent was “an absolute wonder! I appreciate the way he handed my call.”

SLS Customer

Need more information?

1Please be advised Specialized Loan Servicing LLC is not a licensed loan broker in all states. Specialized Loan Servicing LLC is not a lender. Restrictions may apply.​

End of Year Tax forms will be mailed by the end of January.

Additional resources:

SLS offers a mortgage refinance program that can help you achieve your financial goals.

Call 1-866-391-3071
to learn how you could benefit!1

1Please be advised Specialized Loan Servicing LLC is not a licensed loan broker in all states. Specialized Loan Servicing LLC is not a lender. Restrictions may apply.