Denver, CO – Specialized Loan Servicing (SLS) has received high ratings by all three agencies highlighting the company’s experienced management, investment, servicing and growth model. SLS has been recognized for its continued investment in its people, processes and technology.
Toby Wells, CEO of SLS stated, “We’re excited that our clients and customers are realizing the benefits of the investments made by our parent company, Computershare Loan Services”. He continues, “Our technology platform now offers more capabilities to deliver better customer service, particularly with our expansion into prime servicing.”
Moody's upgraded its servicer quality (SQ) assessments of SLS as a primary servicer of subprime residential mortgage loans and as a special servicer of residential mortgage loans from SQ3+ to SQ2- this year, as well as upgrading SLS as a primary servicer of second lien residential mortgages from SQ2- to SQ2.
- In December, Fitch upgraded SLS’s ratings as both a primary and special servicer for subprime products from RSS2 to RSS2+, as well as affirming its high RPS2 rating for prime, Alt-A, HELOC and second lien products.
- Most recently, Standard and Poor’s (S&P) affirmed SLS’s above average rankings as a residential mortgage primary, special, subprime and subordinate-lien servicer.
- Earlier this quarter, SLS received an A+ rating from the Better Business Bureau Denver/Boulder division.
S&P rankings reflected SLS’ “experienced senior and middle management teams, solid internal controls and policies and procedures, continued investment in technology, focus on customer experience, and elevated levels of management throughout the operations, among other factors”.
Moody’s upgrades were based on SLS’s “improved collections and loss mitigation metrics and its strong performance in foreclosure and REO timeline management” resulting from its “continued investments in technology, staffing and servicing infrastructure”.
Fitch cited that SLS’s executive management exhibits “significant tenure” within the mortgage industry, as well as pointing to SLS’ “experienced staff” which “contributes meaningfully to the success” of handling challenged loans and borrower needs.
SLS is part of Computershare’s Loan Services division, which manages a portfolio of more than $50 billion in unpaid balances, handling over six million customer phone calls annually and growing to more than 1,300 employees.
Specialized Loan Servicing (SLS)
Founded in 2003, Specialized Loan Servicing LLC ("SLS") is a third-party servicer with a high standard of customer service while optimizing portfolio performance on behalf of its clients.
Our combination of industry leading technology, industry expertise and higher standard of client service have resulted in greater efficiencies, consistent communication and enhanced customer satisfaction. The company has earned national and industry recognition for its services, leadership, innovative business model and company growth.
For more information, visit sls.net.
Computershare Loan Services
Computershare Loan Services is a leading international third-party mortgage servicing company, currently administering over $100 billion of assets. We continue to invest in technology and servicing enhancements globally and in mortgage servicing rights across the USA. We help mortgage lenders optimize the performance of their portfolios and support hundreds of thousands of borrowers throughout the lifecycle of every loan. Our expertise, experience and understanding of large volumes of complex financial data also help us provide insight and services to mortgage providers, investors and real estate professionals.
About Computershare Limited
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world’s leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers. Computershare is represented in all major financial markets and has over 16,000 employees worldwide.
For more information, visit www.computershare.com
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