Servicing

​​​​​​​​​​​​We provide first-class mortgage servicing with innovative solutions.

Our proprietary technology, real-time reporting, robust modeling, and strategic analyses work together to optimize portfolio performance and client satisfaction. Our ongoing commitment to excellence is reflected in our industry ratings and approvals. We are highly ranked and continuously receive above average ratings from Fitch Ratings, S&P and Moody’s.

      

 

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 How We Do It
  • Technology
    Our ongoing investments in technology ensure the protection of assets and provides our clients greater transparency to their portfolios.
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  • Compliance
    Our multi-channel communications allow you the flexibility to respond quickly to regulatory changes without costly infrastructure investments.
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  • Customer Experience
    We offer a nimble pre-boarding process for a swift transition of assets and provide phone, web and video tools to guide customers through every step of their loan.
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The recognized leader in servicing

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732k Loans
$118B UPB
1400 employees

 Our services
  • Prime servicing
    We offer a comprehensive portfolio of prime servicing solutions and maintain financial control over the asset without the overhead.
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  • Special servicing
    We offer complete transfer-to-recovery residential servicing for mortgage lenders and investors, as well as public and private trusts.
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  • Recovery services
    We are fully licensed and registered in debt recovery; we work closely with borrowers to ensure that we explore every option.
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