We're a best-in-class servicer that's big enough to be credible, yet small enough to be human.

Every day, our team rolls up their sleeves to contain costs, leverage technology, and carefully manage risk on behalf of every client. That frees them up to do what they do best—build powerful brands that keep long-term customer relationships at heart.

Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients’ portfolios. We deep expertise in servicing HELOCs and many other asset classes. That’s just one reason banks, credit unions, IMBs and FinTechs choose, and stay with, us. With Computershare Loan Services, you get an extension of your team that helps you stay one step ahead. 

Ratings are just one reason clients choose us and stay with us.

We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results.​ ​Global rating agencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. We are ranked Tier 1 by FHA and Ginnie Mae and receive consistent recognition from Fannie Mae's Servicer Total Achievement and Rewards™ (STAR™) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP™). 

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This year, we were awarded Freddie Mac's GOLD SHARP™ award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. Being recognized as best in our peer group is the result of bringing together the industry's best talent to protect client revenue and improve performance—for even the most complex prime and default servicing portfolios. Read more about our success on our news page

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 Here's how we stay best in class:

 What borrowers are saying about us:

A recognized leader in servicing


776k Loans
$142.7B UPB
20 Years RMBS Experience

We've spent 20 years perfecting our performance strategies.

Learn more about the servicing solutions that set us apart.

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