Welcome to a level of protection and agility you've never seen before


Every day, our team rolls up their sleeves to contain costs, leverage technology, and carefully manage risk on behalf of every client. 

Industry ratings and approvals reflect our commitment to servicing excellence and customer care. Our deep expertise in servicing HELOCs and many other asset classes help protect clients’ portfolios. That’s just one reason banks, credit unions, IMBs, and investors choose and stay with us. 

With Computershare Loan Services, you get an extension of your organization that helps you stay one step ahead. 

Of course, we safeguard your portfolio, but did you know we do all this too?

  • Default Subservicing

    Servicing is easy, until it's not. Our average six-month cure rate of 54.8% on loans transferred in at 60+ days delinquent reflects our commitment to loan performance.

  • Prime Subservicing

    Our seamless onboarding, transparent reporting, and laser-focused loan management help clients sleep at night — knowing all their loans are in good hands 24/7.

  • HEIL & HELOC Subservicing

    With the demand for equity products rising, you can count on us. Our reputation for tightly managed processes, air-tight compliance, and multiple security checkpoints is unmatched.

  • Loss Mitigation

    We measure probability of default, anticipate recidivism, and apply borrower contact strategies that get results.

  • RMBS Securitization

    We're an active RMBS market participant that supports various reporting requirements, advancing structures and product types including Non-QM, Jumbo Prime, 2nd liens, HELOCs, and RPLs.

  • Co-branded Experiences

    Whether you choose to utilize your brand or ours, we treat your customers as if they are our own, acting as an extension of your brand through digital, print, call center and IVR communication.

Here are 4 top reasons why clients select us and stay with us

  • partnership-icon

    Unparalleled Client Care

    Our dedicated relationship managers engage with clients often — even daily — to ensure alignment to their objectives.

  • security-icon (SVG)

    Air-tight Compliance

    Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes.

  • call-center-icon

    Proactive Customer Communication

    We offer self-serve tools and communication support that serve borrowers throughout the lifecycle of their loan.

  • intuitive-interface-icon

    Proprietary Technology

    We drive innovation and develop flexible solutions with forward-thinking technology that help clients reach their goals.

​Our ratings prove we are best in class

We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results.​ ​Global rating agencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. We are ranked Tier 1 by FHA and Ginnie Mae and receive consistent recognition from Fannie Mae's Servicer Total Achievement and Rewards™ (STAR™) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP™). 

rating agency logos v2.png

This year, we were awarded Freddie Mac's GOLD SHARP™ award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. Being recognized as best in our peer group is the result of bringing together the industry's best talent to protect client revenue and improve performance—for even the most complex prime and default servicing portfolios. Read more about our success on our news page

SHARP Awards 2022_Toolkit_Digital_Social Graphic 1200x627.png



A recognized leader in servicing


20Years RMBS Experience

We've spent 20 years perfecting our performance strategies

Learn how we're bringing together the industry’s best talent to deliver servicing solutions that set us apart.

Contact Us